Shipping Policy

Packaging, credit card statement 
Orders are shipped discreetly in plain boxes with “VVN” on the label. 

Your credit card statement will read "VVN". 

Delivery Options and Starting Costs 
Standard (3-10 business days): $5.94 or free for orders $49.99+ 
Expedited* (2-6 business days): $7.94 
3 day* (carrier estimate time in transit: 3 business days): $9.95 
2 day* (carrier estimate time in transit: 2 business days): $16 
1 day* (carrier estimate time in transit: 1 business day): $22 
International: from $10.94 

Shipping cost above may vary in some cases. Final delivery cost is calculated at checkout. Extra charges are applied to bulky items; the charges are reflected in the shopping cart. 

(*) All Expedited and Rush orders (1, 2 and 3-day) are processed same day if placed before 4PM EST on a business day, and next business day - if placed after 4PM EST. If we fail to send the package in a timely manner, your order will be sent Standard and shipping charges will be refunded. 

Standard orders are processed within 2 business days. 

In rare cases transit delays may occur. In such cases, we will make a claim on your behalf to request a refund for the delayed delivery and we’ll return the money to you when the claim is processed by the carrier. 
However, we cannot be responsible for service commitments by the carriers. 

Time in Transit is estimated by the carriers and not guaranteed. 

Weekends and US federal holidays are not considered business days. 

Shipments are processed Monday - Friday. 

All shipments will be assigned a tracking number. Once the tracking number is assigned, please allow up to 24 hours for the tracking information to become available. 

International Shipments 
Customs forms will be filled with the description of “massager” and the true value of the goods. 
We cannot be held liable for any tariffs, import duties or international taxes that may be imposed outside the USA. 

All items sold on the site are legal in the USA, we cannot be held liable if these items are seized or confiscated by Customs Agents in your country.